CONVENIENT ACCESS WITH LESS ADMIN

Holiday park access control for smoother arrivals

Prepare guest access before check-in and keep it inline with the duration of the stay.

Give guests the right access before they reach the barrier, while managing staff, guests and suppliers separately. Connect your booking system to digiGate to automate access and keep it in sync with each booking.

For holiday parks, touring sites and campsites with compatible electric gates or barriers.

  • Access ready for arrival
  • Booking API integration
  • Stronger gate security
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A dark grey automatic electric driveway gate installed at the entrance to a campsite parking area, with camper vans, trees, and a blue sky in the background.

Thousands

of sites installed worldwide

99.99%

uptime since 2015

£2,500 annual saving

on average by using easier access

113 Million +

gate opens since 2015 across sites globally

SOUND FAMILIAR?

Problems hotels & hospitality face

ARRIVAL DAY INTERRUPTIONS

Guests reach the barrier before access is ready

A family arrives with a caravan, cannot get in and calls reception. Staff stop a check-in to find the booking, explain the code or admit the vehicle, just as more guests arrive behind them.

BOOKING CHANGES, EXTRA WORK

Every changed stay needs another access update

An extension, cancellation or replacement vehicle is changed in the booking system but still needs updating at the barrier. During busy changeovers, missed updates can leave a guest blocked or an old permission active.

CODES OUTLIVE THE HOLIDAY

Shared barrier codes are hard to take back

A reusable keypad code can be passed around to unauthorised visitors and kept after departure. Reissuing it means telling current guests again, while a broad access window may conflict with your park’s quiet hours.

A SIMPLER WAY TO MANAGE ACCESS

How does digiGate help?

Give guests a clearer arrival and give reception fewer separate access tasks. Permissions follow the approved stay and the rules your park sets.

1

Give guests access before they reach the barrier

Prepare access remotely with clear arrival instructions. Access becomes valid at the agreed time, so routine arrivals can get through without waiting for a member of staff to hand over credentials.

A calmer arrival for guests and reception.

2

Connect your booking system to your park access

Connect your booking system to digiGate through the API to manage guest access automatically, saving staff time and reducing access errors.

Less duplicate entry as bookings change.

HOW WE SOLVE YOUR PROBLEMS

How digiGate compares

See how digiGate can make access management at your holiday park simpler and more secure. Reduce admin and manage guest, staff and contractor access in one place.

Without digiGate
With digiGate
Guest arrival
Without digiGate

Reception hands out credentials or opens the barrier

With digiGate

Prepare individual access and instructions before arrival

Booking amendments
Without digiGate

Reception updates the booking and barrier separately

With digiGate

API integration applies changes automatically

Departure and cancellation
Without digiGate

Shared codes may remain known after the stay

With digiGate

Stay-based expiry and remote account revocation

Quiet hours
Without digiGate

Pin codes and remotes are difficult to limit

With digiGate

Configure suitable guest, staff and contractor access rules

Seasonal staffing
Without digiGate

Limited time to train temporary staff

With digiGate

Record our staff training call to train new staff

Additional barriers
Without digiGate

Manage separate lists for further entrances

With digiGate

One site dataset across connected entrances and cameras

Setup and Support
Without digiGate

Your team coordinates suppliers, handover and support is slow

With digiGate

Help with the gate, network, installer and initial onboarding

CUSTOMER SUCCESS

Save hours of admin and enhance site security.

"It's exactly what we needed and saving the front desk so much time."

Hilton replaced insecure PIN code administration with simpler guest access using Call to Open and WhatsApp, reducing front desk effort and improving the arrival experience for guests.

Challenge

Shared PIN codes and time-consuming guest access management.

Solution

Simple guest entry via phone call or WhatsApp, with centralised access control.

Result

Less admin, smoother guest arrivals and improved security.

EASY ACCESS FOR YOUR GUESTS

Choose the access methods that fit

Combine the access methods your users need, all managed from one simple management console.
Everything works alongside your existing gate controls.

A desktop computer, tablet, and smartphone displaying the digiGate management console user management interface, arranged on a polished marble surface in a modern office lobby background.

THE DIGIGATE MANAGEMENT CONSOLE

Your holiday park, managed in one place

Reception can find a guest, change a permission and resolve an access query from the web console.

  • Get access ready before peak arrival days

  • Set schedules for regular entry patterns

  • Manage every access method from one console

  • Organise staff by shift pattern

View management console Explore user account options
A digital mockup of an 'Access History' software dashboard overlay, showing a table of security logs with green, blue, and red status buttons, set against a blurred background of an outdoor gated entryway.

FULL SITE VISIBILITY

Resolve barrier queries with detailed records

Maintain a clear history of guest, staff & contractor access

  • Check access times against permitted arrival windows

  • Review rejected attempts with email alerts

  • Export account and access reports for auditing

  • View linked ANPR images and clips

Access logs & reporting Access change notifications

CLEAR PRICING. NO SURPRISES.

Everything you need. No hidden costs.

All pricing is upfront, for both hardware and software. Pay for what you need now, with the flexibility to add extras when you're ready or when your site requires it.

Upfront pricing

Clear costs for hardware and software so you know exactly what to budget for.

Pay for what you need

Start with everything you need now. Add extras when you're ready.

Grows with your site

Easily scale with additional gates or features as your needs change.

View product pricing

SUPPORTED SETUP

We'll organise your holiday park install

You get a dedicated setup partner who coordinates the installation, onboards your users and trains your team, so you can go live smoothly and with confidence.

1

30 Days or less

Installation organised for you

We find a suitable installer and coordinate your installation within 30 days.

2

48 hours or less

All users onboarded by us

Send us your approved user details and we'll set up their access within 48 hours.

3

Staff training

Team training you can replay

We train your team via Teams call, with the option to record the session for future staff.

Share your site details and we will map out the practical next steps, organise the rollout and help your team get live with less effort.

Installation and onboarding times are our targets for eligible projects, subject to receiving the required information and third-party availability. Delays outside our reasonable control may affect these timescales.

Plan my site with digiGate View installation steps

Find out more

Holiday park access FAQs

Can digiGate integrate with our holiday park booking system?

Booking integrations often need API development to connect the systems. We’ll review your booking software, confirm compatibility and discuss the work involved in a commissioned integration.

Can guests get access before reception opens?

Yes. Give guests digital access before they arrive through the mobile app, ANPR, call-to-open, WhatsApp or virtual PIN codes. When they reach the site, they can enter using their chosen method, as long as it’s within their permitted access times.

What happens if a guest changes their vehicle?

An authorised administrator can update the approved plate to a new one.
Linking to your booking system via the API can update details like number plates automatically in line with the booking.

Can access stop automatically when a guest leaves?

Yes. You can easily set access to expire when the booking ends. If a guest extends their stay, checks out late or leaves early, you can update their access through the management console. A booking software integration can automate these changes. Get in touch to discuss the options.

Can guests access our site without installing an app?

Yes. Guests can enter using ANPR, call-to-control, WhatsApp or virtual PIN codes without installing an app. We can help you choose the access methods that best suit your holiday park.

Will call-to-open work on a rural campsite?

The caller needs voice coverage where they make the call, and the digiGate hub needs internet. We check site connectivity and suitable alternatives during your virtual site survey.

What happens if the internet connection goes down?

ANPR can continue working locally during an internet outage, provided the site still has power. For unmanned or rural sites with unreliable internet, we can help set up a mobile network fallback using 4G or 5G where available.

Will digiGate work with our existing gates or barriers?

Yes. We guarantee digiGate will work on any electric gate or barrier. See our compatibility list for the most popular brands we have worked on in the past.