A BETTER WELCOME. FEWER BARRIER CALLS.

Hotel car park access control that frees up reception

Let approved guests arrive prepared, while reception focuses on their welcome.

Give guests suitable access before they reach the barrier and manage staff, guests and suppliers separately. Setup a link between your booking system and digiGate for fully automated access that syncs with bookings.

For hotels, serviced accommodation and hospitality sites with electric gates or barriers.

  • Prepared guest access
  • Booking API integration
  • Tighter gate security
Speak to sales Request live demo
A modern hotel lobby reception area with multiple staff members behind a long marble counter and several guests walking or checking in. Large windows, bright overhead lighting, and a clean upscale interior are visible.

Thousands

of sites installed worldwide

99.99%

uptime since 2015

£2,500 annual saving

on average by using easier access

113 Million +

gate opens since 2015 across sites globally

SOUND FAMILIAR?

Problems hotels & hospitality face

FRONT DESK INTERRUPTIONS

A barrier call stops another guest’s check-in

A guest reaches the car park and needs a code, remote or someone to open the barrier. Reception pauses the welcome at the desk to deal with the entrance, then repeats the process for the next arrival.

REPEATED ADMIN TASKS

A booking change becomes another access task

An extended stay, cancellation or changed vehicle registration needs updating in the access system as well as the booking record. This often leads to mistakes, forgotten tasks and an unsatisfied customer. 

SHARED GUEST CREDENTIALS

Last month's code still works today

Reusable keypad codes and unreturned remotes make it harder to end access after checkout. Staff, guests, conference visitors and suppliers also need different permissions rather than one broad rule.

A SIMPLER WAY TO MANAGE ACCESS

How does digiGate help?

Make site access and parking convenient for your guests while improving security, freeing up staff admin time & maintaining full oversight of who has visited.

1

Prepare guest access before arrival

Issue approved digital access remotely, or register a vehicle for ANPR. Choose access methods that suit your guests & staff so routine arrivals can use the barrier without delays.

Less admin for staff. Convenient access for your guests.

2

Connect your booking system to your gate access

The digiGate API means we can link your booking system to your gate access seamlessly, freeing up staff time & ensuring no access mistakes are made or forgotten about.

A split-screen promotional graphic showing a woman booking something on a phone in a lounge setting on the left, and a dark gray car receiving access at a hotel automatic electric gate entrance on the right. Green callout overlays read 'Booking made' and 'Access granted,' with the hotel sign reading 'Hyatt Hotel.

Less data entry, less mistakes, tighter security.

HOW WE SOLVE YOUR PROBLEMS

How digiGate compares

Compare how you currently manage access to your hotel with a simpler, more secure approach. See how digiGate reduces daily administration, gives you control over who can enter, and makes managing guest, staff & contractor access far simpler.

Without digiGate
With digiGate
Guest arrival
Without digiGate

Reception provides a credential or manually admits the car

With digiGate

Prepare suitable access and instructions in advance

Reservation changes
Without digiGate

Update the booking and gate lists separately

With digiGate

An API connection applies changes automatically

Checkout
Without digiGate

Collect remotes or leave a shared code in circulation

With digiGate

Reservation based permissions and remote revocation

Different visitors
Without digiGate

One code is given to everyone

With digiGate

Separate guest, staff, event and supplier access

Shift handover
Without digiGate

Access details live in messages and desk notes

With digiGate

Review accounts and requests in one site console

User experience
Without digiGate

Guests wait to collect something before entering

With digiGate

App, approved-plate and optional phone-based methods

Support
Without digiGate

Offshore support that's slow or non-responsive

With digiGate

UK based rapid response

CUSTOMER SUCCESS

Save hours of admin and enhance site security.

"It's exactly what we needed and saving the front desk so much time."

Hilton replaced insecure PIN code administration with simpler guest access using Call to Open and WhatsApp, reducing front desk effort and improving the arrival experience for guests.

Challenge

Shared PIN codes and time-consuming guest access management.

Solution

Simple guest entry via phone call or WhatsApp, with centralised access control.

Result

Less admin, smoother guest arrivals and improved security.

EASY ACCESS FOR YOUR GUESTS

Choose the access methods that fit

Combine the access methods your users need, all managed from one simple management console.
Everything works alongside your existing gate controls.

A desktop computer, tablet, and smartphone displaying the digiGate management console user management interface, arranged on a polished marble surface in a modern office lobby background.

THE DIGIGATE MANAGEMENT CONSOLE

Your hotel, managed in one place

Find and manage guest permissions from a web browser, without travelling to the barrier.

  • Manage guest & staff access

  • Set schedules for routine entry patterns

  • Manage all your access methods from the same console

  • Group staff by shift patterns

View management console Explore user account options
A digital mockup of an 'Access History' software dashboard overlay, showing a table of security logs with green, blue, and red status buttons, set against a blurred background of an outdoor gated entryway.

FULL SITE VISIBILITY

Handle access queries and keep records

Maintain a clear history of guest, staff & contractor access

  • Review requests by guest account or registered plate

  • Check times and access methods alongside stay permissions

  • Use appropriate ANPR images and clips for context

  • Export reports for auditing

  • Receive configured emails about important changes and rejected requests

Access logs & reporting Access change notifications

CLEAR PRICING. NO SURPRISES.

Everything you need. No hidden costs.

All pricing is upfront, for both hardware and software. Pay for what you need now, with the flexibility to add extras when you're ready or when your site requires it.

Upfront pricing

Clear costs for hardware and software so you know exactly what to budget for.

Pay for what you need

Start with everything you need now. Add extras when you're ready.

Grows with your site

Easily scale with additional gates or features as your needs change.

View product pricing

SUPPORTED SETUP

We'll organise your hotel install

You get a dedicated setup partner who coordinates the installation, onboards your users and trains your team, so you can go live smoothly and with confidence.

1

30 Days or less

Installation organised for you

We find a suitable installer and coordinate your installation within 30 days.

2

48 hours or less

All users onboarded by us

Send us your approved user details and we'll set up their access within 48 hours.

3

Staff training

Team training you can replay

We train your team via Teams call, with the option to record the session for future staff.

Share your site details and we will map out the practical next steps, organise the rollout and help your team get live with less effort.

Installation and onboarding times are our targets for eligible projects, subject to receiving the required information and third-party availability. Delays outside our reasonable control may affect these timescales.

Plan my site with digiGate View installation steps

Find out more

Hotels & hospitality access FAQs

Can digiGate integrate with our hotel PMS or booking software?

Integration usually includes some work to get the systems talking fluently, via the API. We’ll work with you to review your PMS or booking software and confirm compatibility for a commissioned integration.

Can guests enter the car park before checking in?

Yes. You can provide your guests digital access via the mobile app, ANPR, call to open, WhatsApp & virtual pin codes before they arrive. Once on site, they simply let themselves in provided they're within their allowed slot.

Can parking access end automatically after checkout?

Yes. You can setup expiry times in line with the booking period. A stay extension, late checkout or early exit can be updated easily through the management console. 
Linking with your PMS or booking software can automate this process fully. Get in touch to discuss options today.

Can guests use hotel parking without installing an app?

Yes. ANPR, Call to control, WhatsApp & virtual pin codes do not require an app to be installed to use. We can help you decide which access methods work best for your hotel and guests.

What happens if the internet connection goes down?

ANPR can continue locally as long as there's power to the site. For unmanned sites or rural areas with intermittent Internet, we can help setup fallback options where LTE (4G/5G) networks are used in the event of an Internet failure.

Will digiGate work with our existing gates or barriers?

Yes. We guarantee digiGate will work on any electric gate or barrier. See our compatibility list for the most popular brands we have worked on in the past.