A lost gate remote might look like a small expense. Across a business park with multiple tenants, staff changes and shared entrances, those small expenses keep coming back.
There is the replacement remote, the cost of programming it, the time spent organising everything and the question of whether the missing one still works.
The real cost of shared gate access goes well beyond the hardware.
A £50 replacement fob can come with another bill
Gate remotes can cost £50 or more each. When someone loses one, breaks it or needs an additional remote for a new employee, somebody has to pay for another.
Ten replacements at £50 each means £500 spent on remotes alone.
On systems that require an engineer to programme remotes at the gate, there can also be a separate call-out and programming charge. Your team has to arrange the visit, coordinate access and get the remote to the right person.
Meanwhile, the employee still needs to get into work. That can mean borrowing somebody else’s remote or calling another member of staff to open the gate.
With digiGate app access, an authorised administrator can issue individual digital access remotely. For users accessing through the app, there is no physical fob to purchase, programme or hand over.
Removing a fob can mean paying for another visit
Issuing access is only half the job. Removing it matters just as much.
When an employee leaves or a tenant moves out, collecting their remote does not always happen. If it remains active, their ability to request entry can continue after their permission should have ended.
Where deleting a remote requires an engineer to attend the gate, a routine staff change becomes another appointment and potentially another bill. Waiting until the next maintenance visit leaves the unwanted permission active in the meantime.
With digiGate, an authorised administrator can disable the individual user remotely through the management console. There is no engineer visit needed for that account change, and no need to wait for the person to return a device.
Your staff are paying for access in time, too
Even when tenants pay for their own replacement remotes, the estate office can still carry the administration.
Someone receives the request, checks who has approved it, contacts the installer, follows up on delivery and deals with the person who cannot get through the gate while they wait.
Multiply that process across several businesses and access management becomes a recurring interruption.
digiGate Enterprise lets each business manage its own approved users within a private tenant group.
An authorised tenant administrator can handle ordinary starters and leavers within the permissions you set. Other businesses’ accounts stay private, while the estate manager retains oversight of the site.
That gives routine staff changes to the business that knows about them first, rather than making every request another job for your office.
See how private tenant groups work.
An active fob in the wrong hands can cost much more
Replacing a missing remote does not necessarily deactivate the original.
A lost, borrowed or unreturned fob can leave you unsure who still has access. A shared gate PIN creates a similar problem: changing one person’s permission can mean changing the code and telling everyone else.
If unauthorised access leads to theft or damage, the consequences can include replacement equipment, repairs, investigation time and disruption for tenants. Those potential costs are far greater than the price of a remote.
Individual digital accounts make permissions easier to identify and remove. Device-linked app accounts help restrict unauthorised credential sharing, while access request records give you something useful to review when a query arises.
You can check which account requested access and when, rather than relying solely on who was originally handed a remote.
Make access changes an everyday task, not an installation job
Your team should be able to add a new starter, remove a leaver or update a tenant’s permissions without organising a visit to the gate.
digiGate puts those routine changes in an online management console. Enterprise adds private tenant administration, bulk user import and unlimited users, without an additional per-user platform fee.
The commercial benefit is straightforward: fewer physical remotes to replace, fewer access changes requiring installer involvement and less coordination for your team.
You can review the hardware, installation, recurring licence and optional service costs before deciding. See digiGate pricing.
Want to see how that would work across your tenants?
Book a video site survey or request a live demo. We’ll review your existing setup and show you how issuing, managing and removing access would work on your business park.
