Moving into new business premises comes with plenty to organise. Getting the team through the entrance should be one of the easy parts.
A straightforward welcome, individual access and the ability to manage their own staff all help tenants feel settled sooner. They also show that your business park takes its day-to-day service seriously.
With digiGate, access becomes something useful you provide to tenants from the start, with the controls to keep it properly managed as their business changes.
Make the first day feel organised
Before a new tenant’s team arrives, their approved access can be prepared remotely.
With digiGate app access, employees receive an email invitation to register their individual accounts. Their permissions determine which entrances they can use and when.
That means the welcome can be simple: here is your invitation, here is how access works, and here is who to contact if you need help.
There is no physical remote to collect for each app user. New employees can have their access ready before their first working day, helping the tenant get their team up and running with less coordination.
It is a small part of moving in, but one their staff will use every day.
Give each business control of its own team
Tenants know when their employees start, leave or need different working hours. Giving them a straightforward way to manage those changes makes your park easier to operate from their side, too.
With digiGate Enterprise, each business can have a private group and an authorised administrator who manages its users within the permissions you set.
A new starter can be added remotely. A departing employee can be disabled. Routine changes can happen without every request going through the estate office.
Other tenants’ accounts remain private, while you retain oversight through your site’s management console.
Your tenants get useful independence, and you keep control of the shared entrance.
Explore private tenant groups and user management.
Make everyday arrivals easier
Convenience matters beyond the first week.
Individual app access gives approved users a familiar way to operate the entrance from their phone. Where the layout is suitable, optional ANPR gate control can recognise an approved vehicle’s number plate and authorise the gate automatically.
That can make the daily arrival feel smoother for staff who regularly drive onto the estate. Suitable telephone access or other agreed arrangements can accommodate users who do not have a smartphone.
The value to a tenant is easy to understand: their team has a practical way to access the premises, and changes can be handled as the business grows.
A modern entrance also gives you something tangible to show prospective tenants. They can see how their staff would arrive and how their own administrator would manage access.
Back the convenience with clear security controls
Easy access should still have clear boundaries.
Individual digital accounts give you a permission to manage against a named user. Device-linked app accounts help restrict unauthorised logins, and an administrator can remove access when it is no longer needed.
Permissions can limit users to the appropriate gates and working hours. A contractor can receive a defined access window rather than being given the same ongoing permission as permanent staff.
Authorised administrators can also review access request records, showing which account or registered plate requested access and when.
For tenants, that provides confidence that access is being actively managed. For the estate, it makes reviewing and removing permissions more straightforward as people and businesses change.
Provide a modern service with support behind it
A good system should feel approachable to the people using it.
digiGate can help with initial user onboarding and remote training, including a live Q&A that can be recorded for future administrators. Your team can contact our UK-based support by phone or email for guidance on system use and queries.
We also understand the IT, networking and gate controls behind the installation, so we can help plan the whole setup with your installer.
That gives tenants a more complete experience: convenient access, control over their own team and a clear route to help.
It is another reason for businesses to see your park as an organised, modern place to work.
Book a video site survey or request a live demo. We’ll show you how a new tenant can be set up, how their staff receive access and how you retain oversight of the site.
